Privacy Policy
1. Information We Collect
We only collect the minimum information necessary to fulfill your research orders and provide support:
- Contact Information: Name and email address.
- Shipping Information: Physical address for delivery of research materials.
2. Security & Communication
Your privacy is our priority. To ensure the highest level of security:
- Secure Email: We use ProtonMail for all business communications. This provides end-to-end encryption for our correspondence.
- Data Minimization: We do not sell, rent, or trade your personal information with third parties for marketing purposes.
3. Third-Party Service Providers
We use trusted third-party services to operate our lab:
- Shipping Carriers: Your address is shared with carriers (Canada post) solely for delivery.
- Payment Processors: Transaction data is handled by our gateway providers under their own strict privacy protocols.
- Analytics: We may use basic, anonymized site analytics to improve our website performance.
4. Your Rights
You have the right to request a copy of the data we hold about you or ask that we delete your account and associated history. To make a request, please contact us at vitalaminos@protonmail.com.
5. Cookies
We use “cookies” to keep you logged in and remember what is in your shopping cart. You can disable cookies in your browser settings, though some site features may stop functioning.